Contact information
Effective Date: January 1, 2026
At PupStyleHub.store, we believe that excellent customer service is just as important as offering high-quality pet apparel and accessories. Inspired by the simplicity, warmth, and reliability of Scandinavian living, our goal is to provide every customer with a friendly, transparent, and enjoyable shopping experience.
Whether you have questions before placing an order, need assistance with an existing purchase, or simply want more information about our products, our customer support team is always happy to help.
Our Customer Support
Our dedicated support team is committed to assisting customers with professionalism, efficiency, and care.
We can help you with:
Product recommendations
Sizing assistance
Order status updates
Shipping information
Tracking assistance
Return and refund requests
Exchange inquiries
Payment questions
Product availability
General website support
Technical issues
Wholesale inquiries
Business partnerships
Feedback and suggestions
Our goal is to respond as quickly as possible and provide clear solutions for every inquiry.
Contact Details
PupStyleHub.store
Business Address
3711 Rue Saint-Antoine O
Montréal, QC H4C 0C1
Canada
support@PupStyleHub.store
Phone
(905) 235-7112
Customer Service Hours
Our support team is available during the following business hours:
Monday – Friday
9:00 AM – 6:00 PM (Eastern Time)
Saturday
10:00 AM – 3:00 PM (Eastern Time)
Sunday & Public Holidays
Closed
Messages received outside business hours will be answered on the next available business day.
Email Support
Email is the fastest and most efficient way to reach our customer service team.
Please include as much information as possible in your message, such as:
Full name
Order number
Product name
Description of your question
Photos (if applicable)
Providing complete information helps us resolve your request more quickly.
Order Support
If you have already placed an order, please include your order number whenever contacting us.
Our team can assist with:
Order confirmation
Processing status
Shipping updates
Tracking information
Delivery questions
Product changes (before shipment)
Return requests
Refund inquiries
Product Assistance
Not sure which product is right for your pet?
We're happy to help you choose the best option based on:
Pet size
Breed
Weight
Activity level
Seasonal needs
Style preferences
Our team can also provide sizing recommendations for clothing, harnesses, raincoats, and accessories.
Returns & Refunds
If you wish to return a product or request a refund, please contact us before sending any item back.
To help us process your request efficiently, please include:
Order number
Product name
Reason for the request
Photos of the product (if damaged or defective)
Our team will guide you through the return process and provide detailed instructions.
Shipping Questions
If you have questions regarding shipping or delivery, we can assist with:
Shipping estimates
Tracking updates
Delivery delays
Lost packages
Incorrect deliveries
Address corrections (before shipment)
International shipping information
We work closely with our shipping partners to ensure your order arrives safely and on time.
Business & Wholesale Inquiries
We welcome inquiries from businesses, retailers, distributors, and organizations interested in working with PupStyleHub.store.
For partnership opportunities, wholesale requests, or other business-related matters, please contact us by email with detailed information about your company and proposal.
Feedback & Suggestions
Your feedback helps us continue improving our products and services.
We welcome comments regarding:
Website experience
Product quality
Customer service
Shipping experience
New product ideas
General suggestions
Every message is reviewed carefully, and customer feedback plays an important role in shaping the future of PupStyleHub.store.
Our Commitment
At PupStyleHub.store, we are dedicated to creating a shopping experience built on trust, transparency, and genuine care for pets and their owners.
Inspired by Scandinavian design principles, we believe that simplicity, quality, and thoughtful service make all the difference. Every customer inquiry is treated with respect, and every order is handled with attention to detail.
Whether you're shopping for a cozy everyday outfit, a stylish harness, or a seasonal raincoat, our team is here to support you before, during, and after your purchase.
Contact Us Anytime
If you need assistance, we encourage you to reach out using the contact information below.
PupStyleHub.store
Address
3711 Rue Saint-Antoine O
Montréal, QC H4C 0C1
Canada
Email
support@PupStyleHub.store
Phone
(905) 235-7112
Thank you for choosing PupStyleHub.store. We truly appreciate your trust and look forward to helping you provide your beloved pets with comfortable, stylish, and thoughtfully designed products inspired by the timeless simplicity of Scandinavian living.